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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Garcia

February 26, 2025

5  out of  5
rating by Juan Garcia
"Very good service from the representative Mary, very kind, very attentive and always willing to help."
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Yesenia Villafuerte

January 31, 2025

5  out of  5
rating by Yesenia Villafuerte
"Muy amable"
We responded:
"¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
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Leighona Thompson

January 14, 2025

5  out of  5
rating by Leighona Thompson
"I really enjoyed talking with Chris he was helpful and fun to talk to got me a policy and gave me a few good recommendations 10 out of 10 customer service !"
We responded:
"Chris can talk for hours. Be sure to plan ahead when you call, lol. In all seriousness, we love working with you and happy to help. Hearing a friendly voice on the phone goes a long way these days. THANK YOU Leighona!"
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Stevedybarca

December 18, 2024

5  out of  5
rating by Stevedybarca
"I had a great experience working with Elijah for my auto insurance. They were kind, patient, and helped me find the policy that fit my needs. Elijah was super efficient making the process unchallenging and concise. Highly recommend their services!"
We responded:
"We appreciate the kind words Steve. Glad to hear Elijah took the time to explain the coverages and process. We appreciate the trust you put in us to take great care of you. Happy New Year and please let us know how we can help further. "
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Kairas Parvez

December 17, 2024

5  out of  5
rating by Kairas Parvez
"Chris was knowledgeable and excellent to work with."
We responded:
"Kairas, thank you for your kind words of Chris. We're glad to have you as a customer and look forward to helping you further. "
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Melinda M.

December 17, 2024

5  out of  5
rating by Melinda M.
"Elijah was very helpful, courteous and professional. Thank you for providing me with excellent customer service."
We responded:
"Melinda, you are quite welcome. We are grateful you took the time to leave us a review. It is customers like you that make are job wonderful. Thank you!"
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Jainier Rojas

November 22, 2024

5  out of  5
rating by Jainier Rojas
"I was looking for an option for my Residence insurance and Marifeli attended to me in all that I required. I was able to obtain it thanks to her kind attention and services. I highly recommend her with my eyes closed, you can contact her and I assure you that she will take care of you as well as me."
We responded:
"Thank you so much for your kind words, Jainier! We're so glad to hear that you had such a positive experience with Marifeli, and were able to find the right coverage for your residence insurance. Providing excellent service and ensuring our clients feel well taken care of is our top priority. We truly appreciate your recommendation and are always here to assist with any of your future insurance needs!"
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Marva Williams

November 4, 2024

5  out of  5
rating by Marva Williams
"Highly recommend, Chris was amazing with getting, Me a great quote."
We responded:
" Thank you, Marva, for your great feedback! We're thrilled to hear that Chris was able to provide you with a great quote and excellent service. Your recommendation means a lot to us! If you need anything else, feel free to reach out anytime."
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Praise Olatoke

September 11, 2024

5  out of  5
rating by Praise Olatoke
"Great experience, quick response & made getting insurance painless."
We responded:
"Thank you for sharing your feedback, Praise! We’re so glad to hear that your experience was smooth and hassle-free. Making the insurance process as easy as possible is always our goal, and we’re happy to know we could deliver that for you. We're here whenever you need us!"
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Desmond Neal

August 22, 2024

5  out of  5
rating by Desmond Neal
"Chris is the man! Thank you so much for all of your help."
We responded:
"Desmond, thank you for your enthusiastic review! I'm thrilled to hear that Christopher was able to assist you effectively and that you are satisfied with the result. If you need anything help, please do not hesitate to reach out. We're here to help! "
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L. S.

August 2, 2024

5  out of  5
rating by L. S.
"I just moved Charlotte a couple of months ago from out of state. This office has worked with me through out the whole process to transfer my vehicles information. They have been very helpful with all my questions and concerns. Every time great response in a very timely matter. Thank Elijah for your great service."
We responded:
"We’re thrilled to hear that Elijah and our team have been able to assist you smoothly with transferring your vehicle information and addressing your questions and concerns. We take pride in providing timely and helpful responses. Thank you L!"
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Vatsal Patel

July 30, 2024

5  out of  5
rating by Vatsal Patel
"Elijah and Chris were able to set up my policy with my all kind of questions. They are too polite and kind during the whole process and provided me best service to set up my policy. Such a great experience with them. I look forward to work with them in future if i need any further help from State Farm."
We responded:
"We’re thrilled to hear that Elijah and Christopher were able to assist you with all your questions and provide you with excellent service throughout the process. It’s great to know that your experience with them was so positive. If you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to working with you again, Vatsal! "
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Dorothy Sutherland

July 11, 2024

5  out of  5
rating by Dorothy Sutherland
"Chris was very polite and very kind he help me get the best insurance on my home I would recommend state farm to everyone ask for Chris"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Christopher provided you with polite and kind service and helped you find the best insurance for your home. Your recommendation means a lot to us, and we're grateful for your trust in State Farm, Dorothy! "
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precious leak-murphy

June 10, 2024

5  out of  5
rating by precious leak-murphy
"I feel like they really know me, they are kind ,constant and I am glad to be under their service!!!!"
We responded:
"Thank you so much! We're delighted to hear that you feel well-understood and appreciated. It's our goal to provide consistent and compassionate service, and we're thrilled to know that you're glad to be under our care. Your satisfaction is incredibly important to us, and we're grateful for your trust and support!"
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Kelsie Papenhausen

June 7, 2024

5  out of  5
rating by Kelsie Papenhausen
"My current home owners insurance was going to increase by 50% so, I called every insurance agency I could find to get the best rate. Working with Jake Fulker was like a breath of fresh air! He connected with me on a personal level, got me the best rate out of all the big name companies, was patient with me while I made my decision, never pressured me to move faster, and ultimately made it feel more like calling an old friend rather than an insurance agent. So glad I made the switch!"
We responded:
"Thank you very much for your kind words, Kelsie! I'm glad to hear that I could assist you in finding a more favorable rate for your homeowners insurance. Providing personalized service and ensuring you felt comfortable throughout the process was my priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing to work with me, and I'm pleased to have been able to help."
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L Vogel

June 6, 2024

5  out of  5
rating by L Vogel
"Elijah was extremely helpful and super efficient in getting me set up with a renter’s policy, that I needed ASAP. The policy was set up to meet my coverage needs, literally without hassle or headache. Thanks again!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Elijah provided you with extremely helpful and efficient service in setting up your renter's policy. It's great to know that he was able to meet your coverage needs without any hassle or headache."
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Taya Andrews

May 17, 2024

5  out of  5
rating by Taya Andrews
"I just got my renter’s insurance policy completed with the help of Chris! He was so kind and knowledgeable, helping me very quickly as my move-in date is tomorrow. I am so happy with the care Chris took in assisting me with this!"
We responded:
"Taya, thank you for your wonderful review! We’re thrilled to hear that Chris provided you with kind and knowledgeable assistance, especially with your move-in date approaching. We’re glad you’re happy with the service you received."
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Robert Riley

May 17, 2024

5  out of  5
rating by Robert Riley
"What could I say.. Chris and Elijah have been the best helping me with my auto insurance all the way down to life insurance. They take their time with you and I didn’t feel like I was taking too much of their time, so All around I’ll give them 5 stars ✨ 👍🏾"
We responded:
"Thank you for your fantastic review, Robert! We're delighted to hear that Chris and Elijah provided you with excellent service for both your auto and life insurance needs. Your five-star rating means a lot to us!"
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Kieu-Linh Medrano

May 15, 2024

5  out of  5
rating by Kieu-Linh Medrano
"Elijah is wonderful to work with. Super professional, very detailed with info, and patient when explanations. We had car insurance with State Farm and added Home Ins."
We responded:
"Thank you so much, Kieu-Linh, for your glowing review! We're delighted to hear that Elijah provided you with such a positive experience. His professionalism, attention to detail, and patience are qualities we highly value in our team. It's great to know he was able to assist you with both your car and home insurance needs. If you have any more questions or need further assistance, please don't hesitate to reach out. "
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kalin douglas

May 9, 2024

5  out of  5
rating by kalin douglas
"Would highly recommend this firm! I’ve used them for 10 years and year after year have had a positive experience. Their employees are kind, knowledgeable, and provide great customer service!"
We responded:
"Thank you so much, Kalin, for your loyalty and glowing recommendation! We're thrilled to have had the privilege of serving you for the past 10 years and are delighted to hear about your consistently positive experiences with our firm. Providing kind, knowledgeable, and exceptional customer service is at the heart of what we do, and we're grateful for your recognition of our efforts. We look forward to continuing to exceed your expectations in the years to come!"
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shawnya savage

May 7, 2024

5  out of  5
rating by shawnya savage
"Whenever i have a question or issue. Elijah never disappoints. thank you for always being there."
We responded:
"Shawyna, we're delighted to hear that Elijah consistently delivers exceptional service whenever you have questions or concerns. Providing reliable support is at the core of what we do, and we're grateful for the opportunity to assist you. "
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Julia Minaian

May 7, 2024

5  out of  5
rating by Julia Minaian
"Elijah and Mari were gems in the process of helping me set up my own auto insurance!"
We responded:
"Thank you so much for taking the time to share your experience, Julia! We're thrilled to hear that Elijah and Marifeli were able to provide you with exceptional assistance in setting up your auto insurance. They are indeed valued members of our team, dedicated to ensuring that each customer receives personalized and attentive service. We appreciate your trust in us!"
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Margot Ordonez

May 6, 2024

5  out of  5
rating by Margot Ordonez
"Mary is one of the best agent that I had, always very helpful and knowledgeable, when I reached out to her, She answer back as soon as She Can."
We responded:
"Thank you for your glowing review, Margot! We're thrilled to hear that Marifeli provided you with such excellent service. Being helpful and knowledgeable is what we strive for, and we're delighted that Marifeli was able to assist you promptly. If you ever need anything else or have further questions, feel free to reach out to us. We're here to help!"
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Gail Dejoie

April 23, 2024

5  out of  5
rating by Gail Dejoie
"Jake Fulkerson from State Farm provided invaluable assistance in reviewing our policy with both my husband and me. We are grateful for his patience and suport."
We responded:
"Thank you, Gail, for sharing your experience! I'm glad to hear that I could provide valuable assistance in reviewing your policy with both you and your husband. Ensuring that our clients understand their insurance coverage is crucial, and I'm grateful for your patience as we went through the details together"
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Fernando Esteban Cajiao Brito

April 19, 2024

5  out of  5
rating by Fernando Esteban Cajiao Brito
"I've entrusted my renters insurance policy to Jake Fulkerson's agency, and I must say, it's been a fantastic experience. Marifeli Arocho's exceptional customer service truly stood out. Plus, she's bilingual, so if English isn't your first language, she can assist you in Spanish, (Marifeli habla español). I'm even considering moving all my insurance policies over to them!"
We responded:
"Fernando, thank you so much for sharing your experience with us! We're thrilled to hear that you've had a fantastic experience with us, and we truly appreciate the trust you've placed in us for your renters insurance policy. Marifeli is indeed a valuable member of our team, and we're delighted to hear that her exceptional customer service stood out to you. It's wonderful to know that her ability to assist in Spanish has been beneficial for you, ensuring that language isn't a barrier to receiving top-notch service. We would be honored to have the opportunity to serve you for all your insurance needs, and we'll be here every step of the way to provide you with the same level of exceptional service."