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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nathaniel Berning

September 7, 2023

5  out of  5 rating by Nathaniel Berning
"Very quick and easy process."

Rebecca Brookman

July 18, 2023

5  out of  5 rating by Rebecca Brookman
"I will never change providers! Someone smashed my window and not only did State Farm quickly arrange for a team to meet me at my work and repair my glass, that same day they arranged for me to pick up a rental until I could get the glass fixed. I was shocked when they told me it was of no cost to me. State Farm offers affordable coverage, and their customer service is phenomenal! They took a huge weight off of me! THANK YOU STATE FARM!!!"

Kelly Bell

May 25, 2023

5  out of  5 rating by Kelly Bell
"Elijah was great to work with!! We had many questions since new to the area and he was extremely helpful and responsive! He went out of his way to explain processes and ensure we had everything we needed. Thank you!!!!"

P. Castaneda

May 17, 2023

5  out of  5 rating by P. Castaneda
"Elijah got my car insured with a 5-minute call. I was moving from NY and he made things SO easy and fast. I highly recommend working with Jake's team!"

Patricia Castaneda

April 6, 2023

5  out of  5 rating by Patricia Castaneda
"Totally recommend this place and their team. Elijah was the agent I was working with and he made sure to insure my car immediately. A matter of one mail one call and done. I have gone to this process quite a few times already but it was my first time were it was total stress free. Thanks Elijah and the team!"

Laska Leta

March 29, 2023

5  out of  5 rating by Laska Leta
"She was very nice with me"

Sharon Davis

March 23, 2023

5  out of  5 rating by Sharon Davis
"I originally called to talk about my car insurance when we first moved to North Carolina, but Chris was so dedicated and informative that we were able to get my renters policy squared away too for our new apartment! I was encouraged by his patience and willingness to explain what the details of my new policy meant for me. I've been with State Farm for a while now, but this is the best agency I've been with by far!!"

abagail obran

March 22, 2023

5  out of  5 rating by abagail obran
"Love love loveeeee State Farm and Jake. Hahah how lucky am to have THE “Jake from Statefarm” haters will say it’s fake , but I know my agent he’s the best in his khakis ! Periodt"

Chris Bousquet

February 21, 2023

5  out of  5 rating by Chris Bousquet
"Wonderful experience, wonderful people. Always willing to help and take the time to help with any questions."

Andres Ruiz

February 17, 2023

5  out of  5 rating by Andres Ruiz
"Awesome people vwry kind!"

A D

February 13, 2023

1  out of  5 rating by A D
"I contacted Jakes office based on his high google review(s). I'd been with a smaller affiliate that failed to provide notice of upcoming renewals, or of renewal increases and would instead frantically contact me on or after the due date. I informed Jake of my displeasure with this lack of professionalism and he guaranteed that he understood my concerns and I had nothing to worry about from his office! After only a year with Jakes office they significantly increased my policy not based on my immaculate driving record but "due to inflation"! I decided to shop around and I was quickly able to find a better rate/ service. Outside of my initial contact with Jakes office, they've been unresponsive/ unprofessional. Whenever I raised concerns around the payment increase/ lack of readiness communications he had an associate send a generic email pointing to inflation as the reason for the increase. Which makes no sense considering inflation increased 7% and SF increased my policy nearly 25%. I suggest doing your homework and shoppin around - better options exist!"

Alexandra Nicole Softy

February 3, 2023

5  out of  5 rating by Alexandra Nicole Softy
"Elijah, thank you!!!"

zachary porfiris

January 24, 2023

5  out of  5 rating by zachary porfiris
"Elijah made the process of obtaining an auto policy on my new (used) vehicle seamless and stress free. I appreciated his responsiveness and guidance. The quote was very reasonable for excellent coverage. Thank you Elijah, Jake, and State Farm. I look forward to doing business with you."

Dynadia

January 17, 2023

5  out of  5 rating by Dynadia
"This is Lashonda"

John Mcdowell

January 17, 2023

5  out of  5 rating by John Mcdowell
"They are very thorough and attentive"

jon H

January 13, 2023

5  out of  5 rating by jon H
"Elijah Neal is the absolute best. He adjusted for all my needs and found ways to improve what I could be spending my money on and what I would actually use. Highly recommend to anyone looking for insurance it was a great experience."

Debbie Welch

December 18, 2022

5  out of  5 rating by Debbie Welch
"State Farm is lucky to have Elijah McNeal. He is knowledgeable, professional, helpful, and kind. Thank you, Elijah, for all of your assistance. Elijah explained everything and answered all of my many questions. He went above and beyond to help me. Elijah is a must call for all of your insurance needs."

Camilo Toledo

November 22, 2022

5  out of  5 rating by Camilo Toledo
"State farms insurance the best"

jkn4JESUS

November 8, 2022

5  out of  5 rating by jkn4JESUS
"Best agents I’ve ever had the privilege of working with. Professional, kind, and personable. Real people offering quality service, yet like a close, friendly neighbor😊"

Jack D

October 4, 2022

5  out of  5 rating by Jack D
"I always talk to Elijah Neal who is very professional and great to talk too!! Elijah should be recognized for his great customer service and great work ethic!!"

Aiysha James

September 7, 2022

5  out of  5 rating by Aiysha James
"I had an amazing experience obtaining my insurance through State farm. Not my first time with this company and the customer service is always excellent. Allison and Jake were both very patient and understanding of my needs. Lifetime customer here 😁"

Miguel Cespedes

August 18, 2022

5  out of  5 rating by Miguel Cespedes
"When I called them they were so personal, they saw my birthday and wished me a belated happy birthday, it was the cheapest rates I have seen as well."

Sue Bilzi

August 18, 2022

5  out of  5 rating by Sue Bilzi
"I just had the more wonderful experience buying renter's insurance. Alison Buckel is the best! She thoroughly explained everything and genuinely cared about me and my son. She was also so personable that I felt like I was her only customer. She was very prompt in returning my call. I would highly recommend Alison as well as the friendly receptionist, who recognized me when I called them. Way to go girls!"

Sylvia Sequina

August 16, 2022

5  out of  5 rating by Sylvia Sequina
"I was looking to change insurance companies for a better car insurance policy and Alison was amazing at helping me understand every detail! So thankful for her patience and sincerity! Couldn't ask for a better agent! Thank you Alison!"

Haley Candela

August 10, 2022

5  out of  5 rating by Haley Candela
"I have been in contact with Alison and she is wonderful! So friendly and so helpful! Could not have had a better experience!"