Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keith Goforth

Keith Goforth

February 7, 2024

5  out of  5 rating by Keith Goforth
"I recently relocated to Charlotte and was looking for an agent’s office that would be responsive, handle my requests with efficiency, and be courteous. Elijah in Jake Fulkerson’s State Farm office delivered on all fronts! He was super quick to respond to every one of my questions; he was courteous; and he was super efficient about completing my transfer. I had contacted a few State Farm offices before landing on Jake’s office and Elijah and I was rather disappointed in their customer service. I will be a client of this office for years to come and highly recommend this agency for all of your insurance needs."
Profile photo of Lance McKnight

Lance McKnight

February 6, 2024

5  out of  5 rating by Lance McKnight
"Great experience switching my home and auto. Elijah made this as easy as it could be with minimal work on my part."
Profile photo of Lindsey Totten

Lindsey Totten

December 31, 2023

5  out of  5 rating by Lindsey Totten
"I was referred to Elijah by my apartment complex to get renters insurance. Elijah was prompt and thorough in regard to the policies offered. Elijah has great customer service and I will be back for any other insurance needs!"
Profile photo of LeShae Thompson

LeShae Thompson

December 28, 2023

5  out of  5 rating by LeShae Thompson
"I’m so thankful for Charlotte NC State Farm team member Chris Bousquet for being so helpful to my family and I with the best auto rates ever"
Profile photo of Gouthi 01

Gouthi 01

December 28, 2023

5  out of  5 rating by Gouthi 01
"Chris Bousquet is very patient in answering my questions and gave me the best plan at a very good price and met my Apartment’s minimum requirements."
Profile photo of Edgar Viramontes

Edgar Viramontes

December 27, 2023

5  out of  5 rating by Edgar Viramontes
"Ask for Elijah! Best customer service I’ve had in years !"
Profile photo of Clint Watson

Clint Watson

December 20, 2023

5  out of  5 rating by Clint Watson
"I recently had the pleasure of engaging with Jake Fulkerson State Farm Insurance, and I must say, the experience was nothing short of exceptional, largely due to the outstanding service delivered by Elijah Neal. From the moment I reached out, Elijah's friendly demeanor was immediately apparent, creating a welcoming and positive atmosphere. What truly impressed me was the promptness with which Elijah addressed my inquiries and concerns. His efficiency and responsiveness underscored a commitment to customer satisfaction that is truly commendable. Not only was he courteous and polite throughout our interactions, but he also exhibited a level of professionalism that is a testament to the high standards upheld by Jake Fulkerson's team. Elijah Neal's attention to detail and dedication to ensuring a smooth customer experience did not go unnoticed. Doing business with him was genuinely a pleasure, and I feel compelled to express my gratitude through this review. I firmly and strongly recommend Jake Fulkerson State Farm Insurance to others based on the excellent service provided by Elijah Neal. In a world where exemplary customer service can be a rarity, this team stands out, and they have certainly earned my five-star rating."
Profile photo of Lorena Lopez

Lorena Lopez

December 6, 2023

5  out of  5 rating by Lorena Lopez
"Jake Fulkerson State Farm has been our go to for rental insurance for the past couple of years & I am happy to say all of our residents are beyond content with their quotes and assistance! Elijah & Mary have been such a joy to work with !! I am extremely happy to continue to work with them. It’s always a pleasure to hear their voices. I look forward to many more years of working together."
Profile photo of Mary Springs

Mary Springs

November 20, 2023

5  out of  5 rating by Mary Springs
"Thank you for your support."
Profile photo of Shreeka Jenkins

Shreeka Jenkins

November 3, 2023

5  out of  5 rating by Shreeka Jenkins
"Been with Jake Fulkerson insurance office for years now..they are great people .they will try there best to help you with any unexpected situation. Very professional and down to earth..its gonna be state farm for life..."
Profile photo of Kyra Rios

Kyra Rios

October 12, 2023

1  out of  5 rating by Kyra Rios
"Doubled my insurance for my first ticket and I’m expected to pay the same month I was notified. Be careful. The agent seemed excited to tell me I’ll be paying double for three years. I’ve had them for years no accidents."
Profile photo of Sherzod Sadiev

Sherzod Sadiev

September 20, 2023

5  out of  5 rating by Sherzod Sadiev
"The service provided by State Farm is exceptional. I had the pleasure of working with Elaijah, who went above and beyond to ensure that my needs were met."
Profile photo of D. Scott

D. Scott

September 19, 2023

5  out of  5 rating by D. Scott
"If you're fortunate enough to work with Elijah, you'll be in excellent hands. He always has my best interests in mind."
Profile photo of Nathaniel Berning

Nathaniel Berning

September 7, 2023

5  out of  5 rating by Nathaniel Berning
"Very quick and easy process."
Profile photo of Rebecca Brookman

Rebecca Brookman

July 18, 2023

5  out of  5 rating by Rebecca Brookman
"I will never change providers! Someone smashed my window and not only did State Farm quickly arrange for a team to meet me at my work and repair my glass, that same day they arranged for me to pick up a rental until I could get the glass fixed. I was shocked when they told me it was of no cost to me. State Farm offers affordable coverage, and their customer service is phenomenal! They took a huge weight off of me! THANK YOU STATE FARM!!!"
Profile photo of Kelly Bell

Kelly Bell

May 25, 2023

5  out of  5 rating by Kelly Bell
"Elijah was great to work with!! We had many questions since new to the area and he was extremely helpful and responsive! He went out of his way to explain processes and ensure we had everything we needed. Thank you!!!!"
Profile photo of P. Castaneda

P. Castaneda

May 17, 2023

5  out of  5 rating by P. Castaneda
"Elijah got my car insured with a 5-minute call. I was moving from NY and he made things SO easy and fast. I highly recommend working with Jake's team!"
Profile photo of Patricia Castaneda

Patricia Castaneda

April 6, 2023

5  out of  5 rating by Patricia Castaneda
"Totally recommend this place and their team. Elijah was the agent I was working with and he made sure to insure my car immediately. A matter of one mail one call and done. I have gone to this process quite a few times already but it was my first time were it was total stress free. Thanks Elijah and the team!"
Profile photo of Laska Leta

Laska Leta

March 29, 2023

5  out of  5 rating by Laska Leta
"She was very nice with me"
Profile photo of Sharon Davis

Sharon Davis

March 23, 2023

5  out of  5 rating by Sharon Davis
"I originally called to talk about my car insurance when we first moved to North Carolina, but Chris was so dedicated and informative that we were able to get my renters policy squared away too for our new apartment! I was encouraged by his patience and willingness to explain what the details of my new policy meant for me. I've been with State Farm for a while now, but this is the best agency I've been with by far!!"
Profile photo of abagail obran

abagail obran

March 22, 2023

5  out of  5 rating by abagail obran
"Love love loveeeee State Farm and Jake. Hahah how lucky am to have THE “Jake from Statefarm” haters will say it’s fake , but I know my agent he’s the best in his khakis ! Periodt"
Profile photo of Chris Bousquet

Chris Bousquet

February 21, 2023

5  out of  5 rating by Chris Bousquet
"Wonderful experience, wonderful people. Always willing to help and take the time to help with any questions."
Profile photo of Andres Ruiz

Andres Ruiz

February 17, 2023

5  out of  5 rating by Andres Ruiz
"Awesome people vwry kind!"
Profile photo of A D


February 13, 2023

1  out of  5 rating by A D
"I contacted Jakes office based on his high google review(s). I'd been with a smaller affiliate that failed to provide notice of upcoming renewals, or of renewal increases and would instead frantically contact me on or after the due date. I informed Jake of my displeasure with this lack of professionalism and he guaranteed that he understood my concerns and I had nothing to worry about from his office! After only a year with Jakes office they significantly increased my policy not based on my immaculate driving record but "due to inflation"! I decided to shop around and I was quickly able to find a better rate/ service. Outside of my initial contact with Jakes office, they've been unresponsive/ unprofessional. Whenever I raised concerns around the payment increase/ lack of readiness communications he had an associate send a generic email pointing to inflation as the reason for the increase. Which makes no sense considering inflation increased 7% and SF increased my policy nearly 25%. I suggest doing your homework and shoppin around - better options exist!"
Profile photo of Alexandra Nicole Softy

Alexandra Nicole Softy

February 3, 2023

5  out of  5 rating by Alexandra Nicole Softy
"Elijah, thank you!!!"