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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Patricia Castaneda

May 17, 2023

5  out of  5 rating by Patricia Castaneda
"Elijah got my car insured with a 5-minute call. I was moving from NY and he made things SO easy and fast. I highly recommend working with Jake's team!"

Laska Leta

March 29, 2023

5  out of  5 rating by Laska Leta
"She was very nice with me"

Sharon Davis

March 23, 2023

5  out of  5 rating by Sharon Davis
"I originally called to talk about my car insurance when we first moved to North Carolina, but Chris was so dedicated and informative that we were able to get my renters policy squared away too for our new apartment! I was encouraged by his patience and willingness to explain what the details of my new policy meant for me. I've been with State Farm for a while now, but this is the best agency I've been with by far!!"

abagail obran

March 22, 2023

5  out of  5 rating by abagail obran
"Love love loveeeee State Farm and Jake. Hahah how lucky am to have THE “Jake from Statefarm” haters will say it’s fake , but I know my agent he’s the best in his khakis ! Periodt"

Chris Bousquet

February 21, 2023

5  out of  5 rating by Chris Bousquet
"Wonderful experience, wonderful people. Always willing to help and take the time to help with any questions."

Andres Ruiz

February 17, 2023

5  out of  5 rating by Andres Ruiz
"Awesome people vwry kind!"

A D

February 13, 2023

1  out of  5 rating by A D
"I contacted Jakes office based on his high google review(s). I'd been with a smaller affiliate that failed to provide notice of upcoming renewals, or of renewal increases and would instead frantically contact me on or after the due date. I informed Jake of my displeasure with this lack of professionalism and he guaranteed that he understood my concerns and I had nothing to worry about from his office! After only a year with Jakes office they significantly increased my policy not based on my immaculate driving record but "due to inflation"! I decided to shop around and I was quickly able to find a better rate/ service. Outside of my initial contact with Jakes office, they've been unresponsive/ unprofessional. Whenever I raised concerns around the payment increase/ lack of readiness communications he had an associate send a generic email pointing to inflation as the reason for the increase. Which makes no sense considering inflation increased 7% and SF increased my policy nearly 25%. I suggest doing your homework and shoppin around - better options exist!"

Alexandra Nicole Softy

February 3, 2023

5  out of  5 rating by Alexandra Nicole Softy
"Elijah, thank you!!!"

Dynadia

January 17, 2023

5  out of  5 rating by Dynadia
"This is Lashonda"

John Mcdowell

January 17, 2023

5  out of  5 rating by John Mcdowell
"They are very thorough and attentive"

jon H

January 13, 2023

5  out of  5 rating by jon H
"Elijah Neal is the absolute best. He adjusted for all my needs and found ways to improve what I could be spending my money on and what I would actually use. Highly recommend to anyone looking for insurance it was a great experience."

Camilo Toledo

November 22, 2022

5  out of  5 rating by Camilo Toledo
"State farms insurance the best"

jkn4JESUS

November 8, 2022

5  out of  5 rating by jkn4JESUS
"Best agents I’ve ever had the privilege of working with. Professional, kind, and personable. Real people offering quality service, yet like a close, friendly neighbor😊"

Aiysha James

September 7, 2022

5  out of  5 rating by Aiysha James
"I had an amazing experience obtaining my insurance through State farm. Not my first time with this company and the customer service is always excellent. Allison and Jake were both very patient and understanding of my needs. Lifetime customer here 😁"

Miguel Cespedes

August 18, 2022

5  out of  5 rating by Miguel Cespedes
"When I called them they were so personal, they saw my birthday and wished me a belated happy birthday, it was the cheapest rates I have seen as well."

Sylvia Sequina

August 16, 2022

5  out of  5 rating by Sylvia Sequina
"I was looking to change insurance companies for a better car insurance policy and Alison was amazing at helping me understand every detail! So thankful for her patience and sincerity! Couldn't ask for a better agent! Thank you Alison!"

Haley Candela

August 10, 2022

5  out of  5 rating by Haley Candela
"I have been in contact with Alison and she is wonderful! So friendly and so helpful! Could not have had a better experience!"

Randy Kohn

July 28, 2022

5  out of  5 rating by Randy Kohn
"I was moving from out of state and needed insurance in the area and reached out and got into contact with Alison who was super helpful. She went above and beyond to make sure things went smoothly, helped explain and navigate the DMV process, and gave us a great rate."

Chica Chica

June 27, 2022

5  out of  5 rating by Chica Chica
"I was looking for some new car insurance. Searched on google and saw that this location, had good reviews. Made a phone call spoke to Alison she was extremely helpful and was able to provide me a great quote. Better than what other insurances had quoted me. Initially drove down to this location to sign all of the documents. So glad I did. I had the pleasure to meet the rest of team. Elijah and Mari were very professional. It's been a true honor to be able to work with a great team and genuine people I felt like they were family."

David Clark

May 20, 2022

5  out of  5 rating by David Clark
"The folks here are very good people to work with. They will help you if able to. I've only had the pleasure to work with Jason and Elijah, between the two they can get it done.. anytime I call or have a question it's answered. These two guy's are great. Thanks for my car and renter's insurance you guy's are the best. Thanks"

rebecca moreno

May 10, 2022

5  out of  5 rating by rebecca moreno
"Very professional!! Jake’s team has been extremely helpful Thank you so much 😊"

Marisa Lindsey

April 18, 2022

5  out of  5 rating by Marisa Lindsey
"Working with Jason. He has been helpful and responsive."

Kai K

April 1, 2022

5  out of  5 rating by Kai K
"Outstanding service and the best rates. I can recommend Jake to everyone he is the best!"

Ninad Kulkarni

April 1, 2022

5  out of  5 rating by Ninad Kulkarni
"Jason is the most helpful person who can help you through your insurance needs. He helped me over call and every thing was done in a day."

Rebecca Waltrip

March 4, 2022

5  out of  5 rating by Rebecca Waltrip
"Jason is an exemplary employee and made everything about setting up a new renters policy so easy. He is communicative and personable and very efficient at his job. I was able to get everything done on my policy via text. As someone who hates playing phone tag and talking on the phone in general, that’s a big plus. I’ll definitely be using them again."