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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Babucarr Bojang

June 4, 2026

5  out of  5
rating by Babucarr Bojang
"Jake is a very nice and respectful person with great personality and well mannered."
We responded:
"Thank you for your kind words! We're happy to hear Jake made such a positive impression with his respectful, friendly, and professional approach. We appreciate your support and look forward to assisting you again in the future."
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James

June 4, 2026

5  out of  5
rating by James
"Was shopping around for renters insurance when I moved to Charlotte. I got a call from Mike who was able to help me create a policy that aligned with all of the needed coverage. The whole process took five minutes! He also helped me begin the process of car insurance and shared all the useful information on the steps I need to take when it comes to getting a NC drivers license and vehicle registration. Highly recommend this office for your insurance needs."
We responded:
"Thank you, James, for your thoughtful review! We're delighted to hear Mike was able to quickly help you set up the renters insurance coverage you needed and provide guidance as you transition to North Carolina. We appreciate your recommendation and are grateful for the opportunity to assist with both your renters and auto insurance needs."
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Khalil Okasha

June 3, 2026

5  out of  5
rating by Khalil Okasha
"Mike was so helpful and patient. Am so glad to make business with him"
We responded:
"Thank you, Khalil, for your kind review! We appreciate your trust in our team and are grateful for the opportunity to assist with your insurance needs."
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Venkat Guntamadugu

June 3, 2026

5  out of  5
rating by Venkat Guntamadugu
"I purchased Auto, Home, and Umbrella policies through this agency. They explained the coverage options very clearly, and the entire process was smooth. Their follow-up and customer service have also been excellent so far. Thanks to Nicole and Michael!"
We responded:
"Thank you, Venkat, for your thoughtful review! We are pleased to hear that Nicole and Michael made the process of securing your auto insurance, homeowners insurance, and umbrella coverage smooth and easy to navigate. We appreciate your trust and look forward to continuing to serve your insurance needs."
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Maya

June 2, 2026

5  out of  5
rating by Maya
"I’ve had nothing but great experiences working with Jake and Nicole at State Farm. They are always quick, efficient, and responsive, and consistently make the process easy and stress-free. Highly recommend them to anyone looking for reliable and professional service!"
We responded:
"Thank you, Maya, for your wonderful review! We are so glad Jake and Nicole have consistently provided quick, responsive, and professional service while making the process easy and stress free. We appreciate your recommendation and your kind support of our team."
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Paige Custardo

May 22, 2026

5  out of  5
rating by Paige Custardo
"A very kind office full of people with great support and friendly service! Mike is a great agent and is being very helpful with moving me from a different state over to NC. Would definitely recommend working with this office."
We responded:
"Thank you, Paige, for your thoughtful review! We are delighted to hear that our team has provided friendly service and support during your move to North Carolina. We appreciate your kind words about Mike and are grateful for your recommendation and trust in our agency."
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James P.

May 12, 2026

5  out of  5
rating by James P.
"I worked with Chris and he was awesome and easy to work with! Was quick to get my policy started and made sure I got the best price and understood everything. I also get a much better rate for a bundled policy than my old carrier, saving me over $1k a year while getting better coverage. Highly recommend."
We responded:
"Thank you for the wonderful review, James! We’re really glad Chris made the process to start a new policy with us so easy and efficiently smooth. It's great to hear how he helped you secure an even better bundled rate, with improved coverage, than your previous carrier! We really appreciate your recommendation and support of Jake Fulkerson State Farm here in Charlotte."
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Sleepy

April 27, 2026

5  out of  5
rating by Sleepy
"Overall amazing service, got done with in minutes, probably the best experience ive had"
We responded:
"Thank you for the 5-star feedback! We know your time is valuable, so we strive to make the insurance process as quick and efficient as possible. It’s great to hear we provided your best experience yet. Whether you need a fast quote or policy updates, our team is here to help!"
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Taylor Gruca

April 22, 2026

5  out of  5
rating by Taylor Gruca
"I was in need of renters insurance and had been searching around for a few days. During my search it seemed all renter’s insurance was going to be incredibly expensive. I was recommended by my sister to check out Chris and his team at State Farm. I called and was helped by Mike who was amazing! He was informative about what kind of coverage would best suit me while answering any and every question I had. He was kind and understanding about all of my concerns and made me feel like him and his team cared. To top it off they were by far the most inexpensive renters insurance I came across."
We responded:
"Taylor, we are so glad your sister recommended us! It was a pleasure helping you find affordable renters insurance that fits your budget. Mike takes great pride in being informative and transparent with our customers to ensure they have the right coverage. Welcome to the Jake Fulkerson State Farm agency; we’re happy to show you that high-quality protection doesn't have to be expensive!"
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Clare Kearney

April 22, 2026

5  out of  5
rating by Clare Kearney
"Mike M. is absolutely phenomenal! He was able to help me get documentation for an old policy I had through State Farm. His customer service was above and beyond. Thank you, Mike for all your help and setting the bar for great customer service!"
We responded:
"Clare, thank you for recognizing Mike! We believe that exceptional customer service doesn't end once a policy is signed; we are here to support you even with documentation for older policies. Providing reliable, expert assistance is what we do best. We appreciate you choosing our team in Charlotte for your insurance needs!"
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Eli Reid

April 17, 2026

5  out of  5
rating by Eli Reid
"Great experience working with my State Farm agent. He was kind, straightforward, and took the time to clearly explain my policy so I knew exactly what I was getting. Made the whole process simple and stress-free. Highly recommend."
We responded:
"Eli, we appreciate your kind feedback about our agency. Our goal is to make insurance as stress free and simplified as possible; we're happy to help. Thanks for recommending the Jake Fulkerson State Farm agency!"
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Wesley Freeman

April 9, 2026

5  out of  5
rating by Wesley Freeman
"Christopher W Bousquet and Kyle Mauch are awesome! I would give these guys 10 Stars if i could!"
We responded:
"Thank you for the 10 out of 5 star awesome rating, Wesley! We're here to help with any of your insurance questions, reach out anytime."
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Daniella Locke

April 3, 2026

5  out of  5
rating by Daniella Locke
"Mike M was extremely pleasant, helpful and knowledgeable, he made my whole process quick and easy!"
We responded:
"Thank you for your 5-star review and your kind words. We’re so glad our office was able to help you quickly and efficiently, Daniella!"
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Pascual Whitter

March 31, 2026

5  out of  5
rating by Pascual Whitter
"I’ve been with a state farm for three years now, and the customer service Is impeccable. They ensure that they take care of their customers and they go above and beyond when it comes to protecting the customers!!! I greatly appreciate The knowledge and care that they have bestowed upon me!! Thank you, State Farm!!!😊"
We responded:
"Thank you for your kind words Pascual. We're delighted to hear that our team provided you with excellent service, and we appreciate your continued business. If you ever need assistance in the future, please don't hesitate to reach out, we're here to help!"
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Cali Mauch

March 30, 2026

5  out of  5
rating by Cali Mauch
"Kyle was so wonderful and helpful in assisting me with my insurance needs. He answered all of my questions and provided great customer service."
We responded:
"Cali, thank you so much for this incredible review and your continued business here! We are so happy to hear we've met and exceeded your expectations and we hope to continue doing that for many years to come!"
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TOM Kuma

March 27, 2026

5  out of  5
rating by TOM Kuma
"Very kind and professional! Super good experiences! Thanks!"
We responded:
"Thank you, Tom, for your very kind feedback! "
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David Drake

March 27, 2026

5  out of  5
rating by David Drake
"Mike Matson was super helpful with quickly securing my renters insurance policy on my behalf. He was exceptionally professional, kind, and helpful in making the whole process seamless and pain free. Highly recommend!"
We responded:
"David, we appreciate your positive review! It was a pleasure helping you, and we’re honored to be your trusted insurance provider. Please reach out anytime!"
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crocs docs

March 21, 2026

1  out of  5
rating by crocs docs
"Please stop sending dozens of letters to my home when I have insurance... it's actually ridiculous."
We responded:
"Dear Crocs Docs, I am sorry we are loading you up with mail. Feel free to email me your name and details and I’ll be sure to remove you from our mailing list. Jeremy@insurancejeremy.com. If you are a current customer, sometimes it is a legal requirement to mail documents to you, but we can minimize what goes out. If you are not a current customer, we should be able to remove you from our list. Either way, we are happy to help you. Thank you for the feedback and have a great day. "
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Thomas Gibbons

March 19, 2026

5  out of  5
rating by Thomas Gibbons
"I recently relocated from the west to east coast - the State Farm teams on both sides of the country made it an easy seamless process. The outstanding service levels are why we have used State Farm for the past 30 years."
We responded:
"Thomas, we appreciate the 5 stars! It’s always our goal to make insurance straightforward and stress-free. Thanks for choosing us!"
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Lisa Liu

March 18, 2026

5  out of  5
rating by Lisa Liu
"Mike is good agent."
We responded:
"Thanks for the kind words and 5-star rating! We're always here to answer your questions and help you navigate your coverage options."
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naz28

March 9, 2026

5  out of  5
rating by naz28
"Great stiff I had Mike help me he was very knowledgeable, made the process so easy"
We responded:
"Thank you for your ongoing support! We're here to help and provide great service whenever you need it."
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Jocelyn Cannon

March 6, 2026

5  out of  5
rating by Jocelyn Cannon
"The whole process was easy, super quick and very professional. Something that I have been feeling overwhelmed with for the longest was a very smooth process working with the team! highly recommended. -Jocelyn Cannon"
We responded:
"We're thrilled to hear about your exceptional experience with us, Jocelyn. Your trust means the world to us, and we're here whenever you need assistance."
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Kenneth John

March 3, 2026

5  out of  5
rating by Kenneth John
"Absolutely phenomenal service. The whole team there was super friendly and kind, I would recommend them to literally anyone that needed an insurance of any kind. Super blessed to have thought to walk through those doors. They truly are the neighbors you want! And no promotional jargon either lol."
We responded:
"Kenneth, we’re thrilled our team could make the switch easy and provide helpful advice. It’s wonderful to have you here at our agency and we appreciate your trust in us!"
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jose manuel flores

February 24, 2026

5  out of  5
rating by jose manuel flores
"Muy bien"
We responded:
"Thanks for the 5-stars!"
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Susan Penfold

February 11, 2026

5  out of  5
rating by Susan Penfold
"I had a positive experience today with Mike, who transferred my car insurance from Rochester, NY, to Charlotte, NC, and paired it with rental insurance on my new apartment. Thanks, Mike! Great work!"
We responded:
"Susan, our team is glad we could help the transition so great for you! Welcome to Charlotte, NC!"